Aug 19

Complete Guide to Cellphone Providers in Israel: Getting Connected in 2025

Israel’s mobile telecommunications market stands out as one of the most competitive and advanced in the Middle East, offering visitors and residents alike exceptional connectivity options across the country. Whether you’re a tourist planning a short visit to the Holy Land or a new resident settling in Tel Aviv or Jerusalem, understanding the local mobile landscape is essential for staying connected in this tech-savvy nation.

The Israeli mobile market has undergone significant transformation in recent years, evolving from a three-operator oligopoly to a more competitive environment with multiple providers offering diverse plans and pricing options. Israel has some main networks, Pelephone, Cellcom, Hot Mobile, and Partner. They all provide good mobile service with high data speeds, many plan options, and reasonable pricing. This competition has been a boon for consumers, driving down prices while improving service quality and coverage across the country.

The Major Players in Israel’s Mobile Market
Understanding the key operators is crucial for making an informed decision about your mobile service. Cellcom – the biggest cellular network in Israel, veteran cell service provider with most mobile users which total 2 825 000. As the market leader, Cellcom offers the most extensive coverage and generally the most reliable service, particularly in remote areas of the country. The company has been steadily investing in infrastructure improvements and was among the first to offer comprehensive 4G coverage nationwide.

Partner, formerly known as Orange, represents the second-largest mobile operator in the country and serves as a strong alternative to Cellcom. The company has built a reputation for competitive pricing while maintaining solid network coverage across urban and suburban areas. Partner – Partner does provide eSIM capabilities but primarily for business and enterprise accounts at this time. Consumer eSIM support is limited. This positions Partner as a forward-thinking operator, though eSIM technology for regular consumers remains limited.

Pelephone holds the distinction of being Israel’s first mobile network operator, having launched services in 1986. As a veteran in the market, Pelephone has maintained a loyal customer base through decades of service, though it now ranks third among the major operators. The company continues to offer reliable service with good coverage, particularly appealing to customers who value established service providers with proven track records.

Hot Mobile has emerged as the budget-friendly option in the Israeli market, attracting price-conscious consumers with competitive rates and decent coverage. Hot Mobile is best for price, but network coverage in remote areas may be limited. Despite some coverage limitations in rural areas, Hot Mobile has successfully captured over 1.5 million subscribers by focusing on urban markets and offering attractive prepaid options.

The Rise of Virtual Networks and Budget Options
The Israeli telecommunications landscape has been further diversified by the introduction of Mobile Virtual Network Operators (MVNOs), which lease network capacity from the major carriers and resell it under their own brands. An MVNO (Mobile Virtual Network Operator) is a mobile carrier that doesn’t own its own network infrastructure. Instead, it leases access to a major carrier’s network at a bulk discount (like Cellcom, Partner, or Pelephone) and resells it under its own brand, often at lower prices.

Among these virtual operators, 019 Mobile has carved out a particular niche serving tourists and short-term visitors to Israel. Operating on Partner’s network infrastructure, 019 Mobile specializes in providing services tailored to international travelers who need immediate connectivity upon arrival. Golan Telecom, which entered the market in 2012 offering low-cost plans, was acquired by Cellcom in 2020 and is currently being integrated into Cellcom’s network operations.

The competitive pressure from MVNOs has had a positive impact on pricing across the market. As companies continue to merge and acquire each other, such as Bezeq acquiring Pelephone and Cellcom acquiring Golan, competition in the market decreases. However, with Israel awarding MVNO licenses to new companies, the increase in mobile carriers helps drive prices down.

Getting Connected: Your Options for Service Activation
For visitors arriving at Ben Gurion Airport, getting connected immediately upon landing is certainly possible, though it comes at a premium. Partner Communications Company shop in Terminal 3 Arrivals Hall and Cellcom store also in the Arrivals Hall of Terminal 3 provide convenient options for immediate service activation. Additionally, 019 Mobile store and Steimatzky bookstores. You can see them right after walking into arrival halls and they are on your left offer alternative purchasing options right at the airport.

However, airport convenience comes with significantly higher costs. The cheapest 019 Mobile prepaid sim card for tourists at Ben Gurion Airport in Tel Aviv is $45 USD and then you get 10 GB data for 8 days, with premium packages reaching much higher price points. 019 Mobile offers packages at the airport starting at $45 for 8 days with 10GB, going up to $109 for unlimited data over 35 days.

For budget-conscious travelers and residents, purchasing SIM cards in city locations offers much better value. Operator stores – You can visit an official retail store for major operators like Cellcom, Partner, and Pelephone to buy a SIM card and set up an account in person. Stores are located in most cities. These urban locations typically offer the full range of plans and pricing options, with staff who can provide detailed explanations of different service packages.

The most economical approach often involves pre-ordering services online. You can order a physical prepaid sim card or an eSIM from SIM to Israel. They have sim cards with 150 GB for just $25 USD. This option allows travelers to arrange connectivity before departure, with pickup available at the airport or delivery to hotels, combining convenience with cost savings.

The eSIM Revolution and Future Technology
The mobile industry is gradually shifting toward eSIM technology, which eliminates the need for physical SIM cards by embedding connectivity digitally into devices. eSIMs work just like an app: you download it, pick your plan, and BOOM! You’re connected the minute you land. This technology offers particular advantages for international travelers, allowing them to maintain multiple mobile profiles on a single device.

In Israel, eSIM adoption varies significantly among operators. Cellcom – As of 2022, Cellcom has introduced eSIM support for both its consumer and business subscribers. However, the technology remains primarily focused on business customers, with limited availability for regular consumers across most Israeli operators. This represents an area where the market is likely to see significant development in the coming years as consumer demand for eSIM technology continues to grow.

Understanding Requirements and Regulations
Israeli telecommunications regulations require identity verification for all mobile service activations, reflecting the country’s security-conscious approach to communications. When buying a prepaid sim card in Israel you have to show a valid ID. It is mandatory, so bring your passport to the store. This requirement applies to both tourists and residents, ensuring that all mobile connections can be properly tracked and managed by authorities.

From a technical standpoint, most international devices work seamlessly with Israeli networks. Make sure your phone is unlocked and not carrier-locked to only work on one network back home. Israel uses GSM cellular technology so most phones will work. The country’s GSM-based infrastructure ensures broad compatibility with smartphones from around the world, though device unlocking remains essential for using local SIM cards.

Pricing Landscape and Economic Considerations
The Israeli mobile market reflects the country’s generally high cost of living, though competitive pressure has helped moderate pricing in recent years. Recent economic changes have impacted mobile pricing across the market. As VAT (Value Added Tax) increased from 17% to 18% (in January of 2025), your cell provider may raise the cost of your plan. This tax adjustment affects all service providers and represents an additional consideration for budget planning.

For tourists seeking good value, the contrast between airport and city pricing is particularly stark. While airport SIM cards provide immediate connectivity, Pelephone prepaid sim card for Israel. They have a great 5G network and for around $18 USD you get 70 GB data demonstrates the significantly better value available through city-based purchases or online pre-orders.

Budget-conscious users have several MVNO options available, though these come with certain trade-offs. Smaller Companies, Less Support: MVNOs often have smaller customer service teams, which can result in longer wait times or less personalized support compared to the bigger carriers. Network Prioritization: Since MVNOs rely on major carriers’ networks, their users may experience slower speeds or reduced service during peak times.

Making the Right Choice for Your Needs
Selecting the optimal mobile provider in Israel depends largely on individual priorities and usage patterns. Cell coverage, speed, and availability vary depending on the provider you choose. It’s best to ask locals about their carrier and the quality of their service. This local insight proves particularly valuable, as coverage maps and promotional materials don’t always reflect real-world performance in specific locations.

For tourists planning short visits, the convenience and specialized tourist services offered by providers like 019 Mobile may justify the higher costs, particularly when factoring in the value of immediate connectivity and English-language support. However, visitors staying longer than a week will typically find better value through city-based purchases or online pre-orders from established operators.

New residents and long-term visitors should prioritize coverage quality and customer service over initial cost savings. While Hot Mobile offers attractive pricing, its coverage limitations in remote areas could prove problematic for those planning to explore Israel’s diverse landscapes, from the Negev Desert to the Golan Heights.
The Israeli mobile market continues to evolve rapidly, with technological advances and regulatory changes creating new opportunities and challenges for consumers. The increasing adoption of 5G networks, the gradual rollout of eSIM technology, and the ongoing competition between traditional operators and virtual networks all point toward continued improvements in service quality and pricing options.

For anyone seeking mobile connectivity in Israel, the key lies in understanding your specific needs, budget constraints, and planned usage patterns. Whether you choose the premium reliability of Cellcom, the competitive pricing of Hot Mobile, or the tourist-focused services of specialized providers, Israel’s mobile market offers solutions for virtually every requirement and budget level.
Created with